At Chandi Mehel, we aim to provide high-quality products and a smooth shopping experience. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

We accept returns under the following conditions:

• The item must be unused, unwashed, and in original condition with all tags, packaging, and labels intact.

• The return request must be raised within 7 days of receiving the product.

• Returns are only accepted for products that are damaged, defective, or incorrectly shipped.

Note: Items purchased on sale or during promotional offers may not be eligible for return unless defective.

2. How to Initiate a Return

To request a return, please contact us at:

📧 Email: mhtkumar0025@gmail.com
📍 Address: 156, Rajguru Market, Hisar, Haryana - 125001

Please include your order number, reason for return, and clear photos of the product (if damaged/defective).

3. Return Shipping

• Customers are responsible for return shipping unless the item received is damaged, defective, or incorrect.

• We recommend using a trackable courier service for safe return delivery.

4. Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7–10 business days to the original payment method.

• Shipping charges (if any) are non-refundable, unless the return is due to our error.

5. Exchanges

We do not offer direct exchanges. If you wish to get another item, please return the product and place a new order.

6. Non-Returnable Items

• Customized or made-to-order products

• Items marked as Final Sale

• Products damaged due to misuse or mishandling

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Need Help?

If you have questions about returns or refunds, feel free to contact us:

Chandi Mehel
156, Rajguru Market, Hisar, Haryana – 125001
GST No: 06AAQPL3693Q1ZQ
📧 mhtkumar0025@gmail.com